12:43 pm-Unfortunately, we are experiencing issues with our phone lines. The issues could impact inbound and outbound calls. This means we may experience intermittent call failures or voice quality issues and/or one-way audio. The upstream provider has all of it’s teams actively engaged to resolve the issues. At this time, we ask that you email [...]
In order to celebrate the holidays,we have modified our business hours. In addition to the modifications below, please note that we will also be closed between 12-1pm on Wednesday, December 22nd. Wishing you all a blessed holiday season!
4:15 pm-Phone lines are back up. Thank you for your patience. 3:10 pm-Unfortunately, we are experiencing issues with our phone lines. The issues could impact Inbound and Outbound calls. This means we may experience intermittent call failures or voice quality issues and/or one-way audio. The upstream provider has all of it’s teams actively engaged to [...]
The administrative office will be closed on Thursday the 24th and Friday the 25th in order to celebrate Thanksgiving! Wishing you and your family a wonderful Thanksgiving celebration!
In honor of all our Veterans, the BPU Administrative offices will be closed on November 11th. We will resume normal business hours on Friday, November 12, 2021. Thank you to all our Veterans for your service.
Unfortunately, we are still experiencing issues with our phone lines. The issues could impact Inbound and Outbound calls. This means we may experience intermittent call failures or voice quality issues and/or one-way audio. The upstream provider has all of it’s teams actively engaged to resolve the issues. At this time, we ask that you email [...]
UPDATE- 09/28/21 Our phone system seems to be functioning properly. Thank you for your patience! 09-27-21 Unfortunately, we are experiencing issues with our phone lines. We are working with the telecommunications provider to resolve the issue as quickly as possible. At this time, we ask that you email us at csr@mcphersonpower.com or visit [...]
In observance of Labor Day, the BPU administrative offices will be closed on Monday, September 6th.
Are you considering solar panels for your home? Just a friendly reminder to include the BPU in your planning process before you make a purchase. Our team will be able to help you better understand how this investment will impact your utility bill. You can read more about our Distributed Generation Policy and find the [...]
BPU Customers, be on high alert! Scammers are once again targeting homes and businesses in McPherson, demanding payment and threatening disconnection if payment isn’t made immediately. DON’T FALL FOR IT! We recently received several reports from customers in McPherson who have received a call from someone stating they worked for the Board of Public Utilities [...]
